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Novo Citizen Request Management

Sold by : Novo Solutions

What is Novo Citizen Request Management?

Novo Citizen Request Management is a tool designed to streamline the process of submitting service requests for citizens. It promotes efficient communication between municipal departments and the public, leading to quicker response times. Its user-friendly interface keeps citizens updated on the status of their requests in real-time, making the experience hassle-free.

Novo Citizen Request Management Resources

Novo Citizen Request Management Pricing

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Key Features of Novo Citizen Request Management

  • Case Management
  • Workflow Automation
  • Mobile Access
  • Gis Integration
  • Reporting And Analytics
  • Citizen Portal
  • Communication Tools
  • Service Request Tracking
  • Knowledge Base
  • Customizable Forms
  • Multi Channel Support
  • Performance Dashboards
  • Task Management
  • Document Management
  • Notifications And Alerts
  • Role Based Access Control
  • Integration With Third Party Systems
  • Survey And Feedback Tools
  • Escalation Management
  • Audit Trails
  • Inventory Management
  • Customer Database
  • Self Service Portal
  • Billing & Invoicing
  • Activity Tracking
  • Contract Management
  • Fixed Asset Management
  • Online Payment Processing
  • Account Management
  • Penalty / Cut Off Processing
  • Equipment Maintenance
  • Building Permits
  • Parking Management

Specifications

Novo Citizen Request Management FAQ's

The top 5 features of Novo Citizen Request Management include:

  • Case Management
  • Workflow Automation
  • Mobile Access
  • Gis Integration
  • Reporting And Analytics

Novo Citizen Request Management supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Novo Citizen Request Management serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Novo Citizen Request Management are QuickBase, SUNGARD Asset Management and TDSMAN. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Novo Citizen Request Management is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Novo Citizen Request Management

QuickBase
SUNGARD Asset Management
TDSMAN
Intelex
OnBase
Wipro
QuickBase BPM
Cygnet Tax
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