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Newbridge

Newbridge

Sold by : Newbridge Business Solutions LLC

What is Newbridge?

Newbridge is the contact center software that is revolutionizing the customer experience. Featuring cutting-edge AI technology, our platform offers a state-of-the-art IVR system and omnichannel support for effortless interactions and exceptional service. Perfect for businesses of all scales, from small to large enterprises, Newbridge provides a personalized and seamless customer journey.

Newbridge Pricing

To receive a personalized quote

Key Features of Newbridge

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Omnichannel Support
  • Workforce Management
  • Call Monitoring
  • Predictive Dialer
  • Skill Based Routing
  • Customizable Reporting
  • Call Scripting
  • Voicemail Management
  • Call Queuing
  • Agent Performance Tracking
  • Call Transfer
  • Call Conferencing
  • Speech Analytics
  • Outbound Campaign Management
  • Quality Management
  • Contact Management
  • Dashboard
  • Blended Call Center
  • Call Logging
  • Inbound Call Center
  • Outbound Call Center
  • Communication Management
  • Alerts / Escalation

Specifications

Company Name icon
Company Name
Newbridge Business Solutions LLC
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Tickets
Languages Available icon
Languages Available
English

Newbridge FAQ's

The top 5 features of Newbridge include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • CRM Integration

Newbridge supports a variety of platforms including: Email, Phone, Live Support, Tickets.

The top three competitors of Newbridge are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Newbridge is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Newbridge

Arcane Lite
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Aspect Unified IP
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Optimized Collections
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Aspect Productive Workforce
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Seamless Customer Service
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Zoho Desk
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UniVersus
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Aspect
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