TopSoftwareAdvisor Loader Icon

Mitel

Sold by : LANtelligence

What is Mitel?

Mitel, the premier communication solution for businesses of all sizes. With seamless integration and advanced call management features, Mitel streamlines communication and boosts productivity. Real-time analytics provide valuable insights, while its intuitive interface enables hassle-free management of your communication needs. Enjoy scalable options and powerful collaboration tools with Mitel.

Mitel Resources

Mitel Pricing

To receive a personalized quote

Key Features of Mitel

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Analytics
  • Historical Reporting
  • Workforce Management
  • Omni Channel Support
  • CRM Integration
  • Call Scripting
  • Quality Management
  • Agent Performance Metrics
  • Call Monitoring
  • Voicemail
  • Call Queuing
  • Skill Based Routing
  • Outbound Dialing
  • Call Back
  • Speech Analytics
  • Customizable Dashboards
  • Remote Agent Support
  • Show More

Specifications

Mitel FAQ's

The top 5 features of Mitel include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Analytics
  • Historical Reporting

Mitel supports a variety of platforms including: Email, Phone, Live Support, Tickets.

Mitel serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Mitel are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Mitel is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Mitel

Arcane Lite
Aspect Unified IP
Optimized Collections
Aspect Productive Workforce
Seamless Customer Service
Zoho Desk
UniVersus
Aspect
Subscribe our newsletter

Subscribe our newsletter

New Things Will Always Update Regularl