Innovative ContactInSky

Innovative ContactInSky is a solution for all your customer handling needs. Our comprehensive software is specifically designed for the hospitality industry and combines sales, marketing, and operational processes for efficient management. Say goodbye to fragmented systems and disorganized practices - with Innovative ContactInSky, you can successfully overcome all the challenges faced by your customers in today's fast-paced world. Utilizing state-of-the-art AI-powered tools and seamless integration with Microsoft technologies, our software offers unparalleled capabilities for contact centers. The server portion efficiently handles both incoming and outgoing calls, while the supervisor interface allows for complete control and supervision of all agent activities. Our omnichannel experience seamlessly integrates various communication channels such as email, web chat, and social media, to provide exceptional customer service. Efficiently segment and profile incoming inquiries, and assign them to skilled agents for optimal service. Our solution also promotes a flexible and collaborative work environment by enabling agents to work from anywhere. You can also access our integrated reporting and analytics system, which offers pre-configured and customizable reports tailored to your industry needs. Take advantage of our AI technology for predictive and analytical tools to boost sales and elevate the customer experience. We prioritize user-friendliness and provide comprehensive on-site training before deployment at your location. Our commitment to excellent customer support means constantly seeking feedback to further enhance our solution. Experience the power of Innovative ContactInSky with features like automatic caller identification, email routing and segmentation, capacity estimation, scripted agent conversations, and multilingual support. Elevate your contact center operations with our innovative software. Try it now and experience the difference.