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Genesys DX

Sold by : Genesys

What is Genesys DX?

Genesys DX - a customer experience management tool designed to revolutionize the industry. Powered by advanced AI and automation, it streamlines processes, personalizes interactions, and increases efficiency to boost both customer satisfaction and operational excellence. Stay ahead of the competition and elevate your business with Genesys DX.

Genesys DX Resources

Genesys DX Pricing

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Key Features of Genesys DX

  • Real Time Chat
  • Chatbot Integration
  • Co Browsing
  • File Sharing
  • Canned Responses
  • Visitor Tracking
  • Customizable Chat Widgets
  • Multilingual Support
  • Agent Scripting
  • Proactive Chat
  • Chat Routing
  • Analytics And Reporting
  • Mobile Sdk
  • CRM Integration
  • Knowledge Base Integration
  • Video Chat
  • Audio Chat
  • Screen Sharing
  • Queue Management
  • Surveys And Feedback
  • Show More

Specifications

Genesys DX FAQ's

The top 5 features of Genesys DX include:

  • Real Time Chat
  • Chatbot Integration
  • Co Browsing
  • File Sharing
  • Canned Responses

Genesys DX supports a variety of platforms including: Email, Phone, Live Support, Tickets.

Genesys DX serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Genesys DX are HappyFox, Freshdesk and LiveEngage. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Genesys DX is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Genesys DX

HappyFox
Freshdesk
LiveEngage
Mioot
WebXion
Comm100
Pure Chat
Zendesk Chat
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