Exelysis Contact Center

Sold by : Exelysis

What is Exelysis Contact Center?

Exelysis Contact Center is a telecommunication software that can be tailored to meet the specific needs of your business. It streamlines customer interactions through its integration with your current systems, while providing advanced features like automated dialing, call tracking, and live monitoring, all aimed at boosting productivity and enhancing customer experience.

Key Features of Exelysis Contact Center

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Monitoring
  • Call Analytics
  • CRM Integration
  • Omnichannel Support
  • Workforce Management
  • Call Scripting
  • Predictive Dialer
  • Skill Based Routing
  • Call Queuing
  • Voicemail
  • Call Transfer
  • Call Conferencing
  • Customizable Reporting
  • Agent Performance Metrics
  • Call Whispering
  • Call Barging
  • Call Blending
  • Campaign Management
  • Blended Call Center
  • Call Logging
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Progressive Dialer
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On Demand Recording
  • Reporting/analytics
  • Archiving
  • Queue Management

Exelysis Contact Center Pricing

To receive a personalized quote

Specifications

Exelysis Contact Center FAQ's

The top 5 features of Exelysis Contact Center include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Monitoring
  • Call Analytics

Exelysis Contact Center supports a variety of platforms including: Email.

Exelysis Contact Center serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Exelysis Contact Center are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Exelysis Contact Center is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Exelysis Contact Center

Arcane Lite
Aspect Unified IP
Optimized Collections
Aspect Productive Workforce
Seamless Customer Service
Zoho Desk
UniVersus
Aspect
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