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DialedIn

DialedIn

Sold by : ChaseData Corp

What is DialedIn?

DialedIn is a SaaS call center management software for small and medium-sized businesses. Our platform offers a variety of modules, such as outbound predictive dialing, managed preview dialing, and queued progressive dialing, to streamline your customer interactions. Take complete control of your call center operations and enhance efficiency with DialedIn.

DialedIn Resources

DialedIn Pricing

To receive a personalized quote

Key Features of DialedIn

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring
  • CRM Integration
  • Predictive Dialer
  • Call Scripting
  • Voicemail Drop
  • Call Transfer
  • Call Queuing
  • Skill Based Routing
  • Outbound Dialing
  • Call Whispering
  • Call Barging
  • Customizable Reporting
  • Agent Performance Tracking
  • Multi Channel Support
  • Call Disposition
  • Call Back Scheduling
  • Quality Management
  • Call Routing
  • Api Integration
  • Call Management
  • Application Integration
  • Applications Management
  • Real Time Monitoring
  • Live Chat System
  • Compliance Management
  • Real Time Reporting
  • Dashboard
  • Caller Id
  • Call Center Management
  • Telemarketing Management
  • Blended Call Center
  • Call Logging
  • Inbound Call Center
  • Outbound Call Center
  • Progressive Dialer
  • Queue Manager
  • Data Management
  • Call Reporting
  • Campaign Specific Caller Id
  • Preview Dialer
  • Auto Dialing
  • Auto Dialer
  • Ai / Machine Learning
  • Omni Channel
  • Leaderboards / Activity Tracking
  • Ring Groups

Specifications

Company Name icon
Company Name
ChaseData Corp
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Tickets
Languages Available icon
Languages Available
English

DialedIn Description

DialedIn is a CCaaS software designed to deliver cutting-edge technology and unbeatable value for call centers. Benefit from exceptional U.S.-based technical support, enhanced performance, and intuitive features, making DialedIn the perfect choice for all your business requirements.

DialedIn FAQ's

The top 5 features of DialedIn include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring

DialedIn supports a variety of platforms including: Email, Phone, Live Support, Tickets.

The top three competitors of DialedIn are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

DialedIn is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of DialedIn

Arcane Lite
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Aspect Unified IP
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Optimized Collections
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Aspect Productive Workforce
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Seamless Customer Service
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Zoho Desk
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UniVersus
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Aspect
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