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ConVox

ConVox

Sold by : Deepija Telecom Private Limited

What is ConVox?

ConVox is a call center software that revolutionizes customer interactions. It offers advanced features like predictive dialing, omni-channel support, and CRM integration, enabling businesses to effectively communicate and deliver exceptional customer service. With its efficient solutions, ConVox meets the diverse needs of various industries and helps elevate their customer experience.

ConVox Resources

ConVox Pricing

To receive a personalized quote

Key Features of ConVox

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring
  • CRM Integration
  • Predictive Dialer
  • Skill Based Routing
  • Voicemail
  • Call Queuing
  • Call Scripting
  • Outbound Dialing
  • Call Transfer
  • Call Conferencing
  • Agent Performance Reports
  • Customizable Dashboards
  • Multi Channel Support
  • Call Whispering
  • Call Barging
  • Call Back Scheduling
  • Performance Management
  • Dashboard
  • Pipeline Management
  • Blended Call Center
  • Call Logging
  • Call Reporting

Specifications

Company Name icon
Company Name
Deepija Telecom Private Limited
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Languages Available icon
Languages Available
English

ConVox FAQ's

The top 5 features of ConVox include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • Call Monitoring

ConVox supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

ConVox serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of ConVox are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

ConVox is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of ConVox

Arcane Lite
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Aspect Unified IP
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Optimized Collections
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Aspect Productive Workforce
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Seamless Customer Service
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Zoho Desk
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UniVersus
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Aspect
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