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Contivio Contact Center

Contivio Contact Center

Sold by : Contivio

What is Contivio Contact Center?

Contivio Contact Center solution for businesses aiming to enhance efficiency and elevate customer experience. This cutting-edge software seamlessly integrates with your existing systems, automating processes in real-time and offering multi-channel support. Its user-friendly interface and high productivity make it an essential tool for sales and support teams. Transform your communication and customer service game with Contivio Contact Center.

Contivio Contact Center Resources

Contivio Contact Center Pricing

To receive a personalized quote

Key Features of Contivio Contact Center

  • Omni Channel Routing
  • Interactive Voice Response (ivr)
  • Automatic Call Distribution (acd)
  • Predictive Dialer
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Workforce Management
  • Skill Based Routing
  • Call Scripting
  • Queue Management
  • Call Monitoring
  • Agent Performance Reports
  • Customizable Dashboards
  • Voicemail Management
  • Call Transfer
  • Call Conferencing
  • Callback Scheduling
  • Email Management
  • Chat Integration
  • Campaign Management
  • Blended Call Center
  • Call Logging
  • Escalation Management
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Progressive Dialer
  • Real Time Chat
  • Interactive Voice Response

Specifications

Company Name icon
Company Name
Contivio
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

Contivio Contact Center FAQ's

The top 5 features of Contivio Contact Center include:

  • Omni Channel Routing
  • Interactive Voice Response (ivr)
  • Automatic Call Distribution (acd)
  • Predictive Dialer
  • Call Recording

Contivio Contact Center supports a variety of platforms including: Email.

Contivio Contact Center serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Contivio Contact Center are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Contivio Contact Center is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Contivio Contact Center

Arcane Lite
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Aspect Unified IP
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Optimized Collections
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Aspect Productive Workforce
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Seamless Customer Service
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Zoho Desk
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UniVersus
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Aspect
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