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Contact Center

Sold by : Enghouse Interactive

What is Contact Center?

our revolutionary software, Contact Center solution for enhancing efficiency and maximizing user efficiency. Featuring advanced task management and seamless communication, it enables quick troubleshooting, leading to enhanced operational efficiency and enhanced customer satisfaction. With Contact Center, streamline your processes and deliver exceptional customer service like never before.

Contact Center Pricing

To receive a personalized quote

Key Features of Contact Center

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Call Monitoring
  • Real Time Analytics
  • CRM Integration
  • Omnichannel Support
  • Workforce Management
  • Call Scripting
  • Predictive Dialer
  • Skill Based Routing
  • Call Queuing
  • Voicemail
  • Call Transfer
  • Call Conferencing
  • Call Whispering
  • Call Barging
  • Customizable Reporting
  • Speech Analytics
  • Quality Management
  • Show More

Specifications

Contact Center FAQ's

The top 5 features of Contact Center include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Call Monitoring
  • Real Time Analytics

Contact Center supports a variety of platforms including: Email.

Contact Center serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Contact Center are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Contact Center is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Contact Center

Arcane Lite
Aspect Unified IP
Optimized Collections
Aspect Productive Workforce
Seamless Customer Service
Zoho Desk
UniVersus
Aspect
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