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CloudTalk

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What is CloudTalk?

CloudTalk is a VoIP platform that transforms customer-business interactions. With 70+ advanced features and seamless integration with top CRM systems, it simplifies processes, enhances efficiency, and elevates international customer experiences. Unlock the potential of your communication with CloudTalk.

Key Features of CloudTalk

  • Call Monitoring
  • Call Recording
  • Interactive Voice Response (ivr)
  • Call Queuing
  • Call Routing
  • Click To Call
  • Call Transfer
  • Call Analytics
  • Voicemail
  • Call Conferencing
  • Call Whispering
  • Call Barging
  • CRM Integration
  • Real Time Dashboard
  • Customizable Reporting
  • Automatic Call Distribution (acd)
  • Power Dialer
  • Number Porting
  • International Numbers
  • Sms Integration
  • Sms
  • Training Management
  • Call Center
  • Mobile App
  • Contact Management
  • Ivr And Dial Groups
  • Api Integration
  • Call Logs
  • Smart Call Tracking
  • Toll Free Number
  • Call Management
  • Applications Management
  • Real Time Monitoring
  • Workflow Management
  • Collaboration
  • Dashboard
  • Key Performance Indicators
  • Caller Id
  • Conferencing
  • Call Center Management
  • Inbound Reporting
  • Ivr / Voice Recognition
  • Outbound Reporting
  • Telemarketing Management
  • Voice & Data Integration
  • Voip
  • Activity Tracking
  • Campaign Management
  • Historical Reporting
  • Analytics
  • Scheduling
  • Automatic Call Distribution
  • Blended Call Center
  • Call Logging
  • Call Scripting
  • Inbound Call Center
  • Manual Dialer
  • Outbound Call Center
  • Queue Manager
  • Virtual Call Center
  • Call Sharing
  • Analytical Reports
  • Sentiment Analysis
  • Data Analysis
  • Call Reporting
  • For Sales
  • Call Disposition And Notes
  • Personalized Greetings
  • Ivr System
  • Skill Based Routing
  • Data Import And Synchronization
  • Audio / Video Conferencing
  • Call Results
  • Auto Dialing
  • Speech Recognition
  • Reporting/analytics
  • Encryption
  • Auto Dialer
  • Call Hold
  • Call Conference
  • Warm Transfer
  • Blind Transfer
  • Multi Lingual Ivr
  • Call Hold Music
  • Incoming Sms
  • Outgoing Sms
  • Voicemail Transcription
  • Phone Support
  • Call Mute
  • Archiving
  • Interactive Voice Response
  • Queue Management
  • Statistical Analysis
  • Rating
  • Call Duration
  • Caller Identification
  • Text To Speech
  • Voice Mail
  • Agency Management
  • Ring Groups

CloudTalk Resources

CloudTalk Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
CloudTalk
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Desktop Platforms icon
Desktop Platforms
Android,iOS,CloudTalk App
Languages Available icon
Languages Available
English
Software Integrations icon
Software Integrations
Healcon Practice

CloudTalk Description

CloudTalk is a top-notch call center software that caters to the needs of sales and support teams in small and medium-sized businesses. With its intuitive cloud-based platform, it allows businesses to provide exceptional customer support effortlessly. CloudTalk is highly flexible and can be tailored to meet the unique requirements of any business, regardless of its size or setting. Join the ever-growing list of satisfied customers who have experienced the clear, responsive, and exceptional quality of CloudTalk.

CloudTalk FAQ's

The top 5 features of CloudTalk include:

  • Call Monitoring
  • Call Recording
  • Interactive Voice Response (ivr)
  • Call Queuing
  • Call Routing

Yes, CloudTalk integrates seamlessly with:

  • Healcon Practice

CloudTalk is compatible with multiple platforms, Android,iOS,CloudTalk App

CloudTalk supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

CloudTalk serves a wide range of businesses including Freelancers, StartUps, SMBs.

The top three competitors of CloudTalk are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

CloudTalk is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of CloudTalk

Arcane Lite
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Aspect Unified IP
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Optimized Collections
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Aspect Productive Workforce
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Seamless Customer Service
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Zoho Desk
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UniVersus
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Aspect
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