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CallZen

CallZen

Sold by : nobroker

What is CallZen?

CallZen is a AI solution for your call center needs. Easily optimize call evaluations, monitor agent productivity, and measure customer satisfaction. Our conversational analytics feature provides valuable insights for increased agent effectiveness and enhanced business outcomes. Book a demonstration today to revolutionize your customer interactions with CallZen.

CallZen Pricing

To receive a personalized quote

Key Features of CallZen

  • Natural Language Processing
  • Speech Recognition
  • Text To Speech
  • Sentiment Analysis
  • Intent Recognition
  • Context Management
  • Multi Language Support
  • Customizable Workflows
  • Integration With CRM
  • Real Time Analytics
  • Call Transcription
  • Automated Responses
  • Voice Biometrics
  • Agent Assist
  • Call Routing
  • Knowledge Base Integration
  • Omnichannel Support
  • User Authentication
  • Data Security
  • Scalability
  • Key Performance Indicators
  • Lead Scoring
  • Analytics
  • Data Visualization
  • Artificial Intelligence
  • Conversational Language
  • Nlp For Conversational Engagement
  • Behavioral Analytics
  • Ai / Machine Learning
  • Machine Learning
  • Ai Powered Detection
  • Self Learning Algorithms
  • Language Detection
  • Call Tracking And Analytics

Specifications

Company Name icon
Company Name
nobroker
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Training,Tickets
Languages Available icon
Languages Available
English,Hindi,Kannada,Tamil,Telugu
Software Integrations icon
Software Integrations
GEM-TABS,LabReporter XL,PACT POS

CallZen Description

CallZen is a Generative AI contact center intelligence solution designed to elevate your business operations. Powered by advanced ML algorithms, it simplifies and optimizes your processes by extracting valuable insights from customer interactions across various channels such as calls, chats, and emails. With its efficient features like multi-language transcription, speaker separation, sentiment analysis, and entity identification, CallZen provides a comprehensive platform for boosting business growth and enhancing service quality. Its seamless integration with major CRMs, Auto Dialers, and Calendars ensures high scalability and effortless incorporation into existing systems. This enables businesses to analyze millions of calls within minutes. With CallZen, achieve maximum revenue and retention rates, elevate customer experience, ensure compliance, streamline CRM updates, and increase agent productivity through targeted coaching and support. Experience the power of CallZen and take your business to new heights.

CallZen FAQ's

The top 5 features of CallZen include:

  • Natural Language Processing
  • Speech Recognition
  • Text To Speech
  • Sentiment Analysis
  • Intent Recognition

Yes, CallZen integrates seamlessly with:

  • GEM-TABS
  • LabReporter XL
  • PACT POS

CallZen supports a variety of platforms including: Email, Phone, Training, Tickets.

CallZen serves a wide range of businesses including Enterprises.

The top three competitors of CallZen are Verloop, Freshchat and Cognigy.AI. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

CallZen is available in multiple languages, including English, Hindi, Kannada, Tamil, Telugu and more.

Alternatives of CallZen

Verloop
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Freshchat
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Cognigy.AI
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Botpress
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Amazon Lex
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Apstellar AI Voice Bot
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BotPenguin
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