TopSoftwareAdvisor Loader Icon

Brekeke CCS

Sold by : Brekeke Software

What is Brekeke CCS?

Brekeke CCS is a premier contact center solution designed to streamline operations and enhance customer interactions. Leveraging SIP server integration, multitenant support, and advanced omnichannel capabilities, it empowers your contact center to efficiently serve customers while creating exceptional communication experiences. With Brekeke CCS, transform your contact center into a high-performing and customer-focused hub.

Brekeke CCS Pricing

To receive a personalized quote

Key Features of Brekeke CCS

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Monitoring
  • Call Reporting And Analytics
  • Skill Based Routing
  • Predictive Dialer
  • Call Queuing
  • CRM Integration
  • Multi Channel Support
  • Agent Scripting
  • Call Whispering
  • Call Barging
  • Voicemail
  • Call Transfer
  • Call Conferencing
  • Customizable Call Flows
  • Agent Performance Metrics
  • Outbound Campaign Management
  • Call Back Scheduling
  • Show More

Specifications

Brekeke CCS FAQ's

The top 5 features of Brekeke CCS include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Monitoring
  • Call Reporting And Analytics

Brekeke CCS supports a variety of platforms including: Email, Phone, Live Support.

Brekeke CCS serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Brekeke CCS are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Brekeke CCS is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Brekeke CCS

Arcane Lite
Aspect Unified IP
Optimized Collections
Aspect Productive Workforce
Seamless Customer Service
Zoho Desk
UniVersus
Aspect
Subscribe our newsletter

Subscribe our newsletter

New Things Will Always Update Regularl