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Awaken

Awaken

Sold by : Awaken Intelligence

What is Awaken?

Awaken - a contact center software designed to elevate agent performance and elevate customer interactions. By harnessing the power of artificial intelligence, Awaken offers real-time agent assistance and in-depth conversational analytics to boost efficiency, minimize training time, and increase agent satisfaction. Transform your contact center with the unparalleled capabilities of Awaken.

Awaken Pricing

To receive a personalized quote

Key Features of Awaken

  • Customer Feedback Collection
  • Sentiment Analysis
  • Real Time Analytics
  • Multi Channel Support
  • Customer Journey Mapping
  • Personalized Customer Interactions
  • Automated Surveys
  • Voice Of The Customer
  • Customer Segmentation
  • Predictive Analytics
  • Nps (net Promoter Score) Tracking
  • Customer Satisfaction Score (csat)
  • Churn Prediction
  • Customizable Dashboards
  • Integration With CRM
  • Actionable Insights
  • Text Analytics
  • Social Media Monitoring
  • Email And Sms Campaigns
  • Ai Driven Recommendations
  • Dashboard

Specifications

Company Name icon
Company Name
Awaken Intelligence
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

Awaken FAQ's

The top 5 features of Awaken include:

  • Customer Feedback Collection
  • Sentiment Analysis
  • Real Time Analytics
  • Multi Channel Support
  • Customer Journey Mapping

Awaken supports a variety of platforms including: Email.

Awaken serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Awaken are Kapture CX, Zonka Feedback and TeamSupport. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Awaken is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Awaken

Kapture CX
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Zonka Feedback
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TeamSupport
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CloudCherry
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EspoCRM
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SuiteCRM
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OroCRM
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Fat Free CRM
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