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Abacus Cloud

Abacus Cloud

Sold by : Abacus Group

What is Abacus Cloud?

Abacus Cloud is a communication platform designed to enhance global connectivity. With its powerful features such as real-time voice, video, and messaging, Abacus Cloud seamlessly integrates into business processes, providing a scalable and dependable solution for modern enterprises. Elevate your communication strategy with ease using Abacus Cloud.

Abacus Cloud Pricing

To receive a personalized quote

Key Features of Abacus Cloud

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Omnichannel Support
  • Call Monitoring
  • Predictive Dialer
  • Skill Based Routing
  • Call Scripting
  • Voicemail Management
  • Call Queuing
  • Workforce Management
  • Customizable Reporting
  • Call Whispering
  • Call Barging
  • Call Transfer
  • Call Conferencing
  • Agent Performance Tracking
  • Disaster Recovery
  • Contact Management
  • Call Center Management
  • Inbound Reporting
  • Ivr / Voice Recognition
  • Outbound Reporting
  • Telemarketing Management
  • Voice & Data Integration
  • Voip
  • Escalation Management
  • Usage Reporting
  • Billing For Data
  • Billing For Voice
  • Chargeback Tracking
  • Contract Negotiation
  • Fixed Line Compatibility
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Real Time Chat
  • Queue Management

Specifications

Company Name icon
Company Name
Abacus Group
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

Abacus Cloud FAQ's

The top 5 features of Abacus Cloud include:

  • Automatic Call Distribution
  • Interactive Voice Response
  • Call Recording
  • Real Time Analytics
  • CRM Integration

Abacus Cloud supports a variety of platforms including: Email.

Abacus Cloud serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of Abacus Cloud are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Abacus Cloud is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Abacus Cloud

Arcane Lite
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Aspect Unified IP
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Optimized Collections
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Aspect Productive Workforce
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Seamless Customer Service
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Zoho Desk
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UniVersus
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Aspect
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