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TekIVR

Sold by : Kaplan Bilisim ve Yazilim Ticaret Ltd.

What is TekIVR?

TekIVR is a IVR solution for Windows. Based on RFC 3261 SIP, it boasts a user-friendly interface and a built-in scenario editor, making it simple to design and personalize your own IVR scripts. Streamline your communication and optimize your response process with TekIVR. Take your customer experience to the next level with TekIVR.

Key Features of TekIVR

  • Call Routing
  • Voice Recognition
  • Text To Speech
  • Multi Language Support
  • Customizable Menus
  • Call Recording
  • Analytics And Reporting
  • CRM Integration
  • Voicemail
  • Call Queuing
  • Outbound Dialing
  • Dnd (do Not Disturb)
  • Call Transfer
  • Call Forwarding
  • Interactive Voice Menus
  • Surveys And Polls
  • Appointment Scheduling
  • Payment Processing
  • Caller Id
  • Call Screening
  • Call Center Management
  • Call Monitoring
  • Ivr / Voice Recognition
  • Voice & Data Integration
  • Voip
  • Computer Telephony
  • Call Logging
  • Voice / Sms Alerts
  • Personalized Greetings
  • Caller Identification
  • Voicemail Integration
  • Time Based Routing
  • Menu Options
  • Multi Level Prompts
  • Dtmf (dual Tone Multi Frequency) Input Support
  • Speech To Text Conversion
  • Outbound Call Support
  • Ivr Scripting
  • Language Selection
  • Virtual Assistant Integration
  • Survey And Feedback Collection
  • Call Authentication And Verification

TekIVR Resources

TekIVR Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
Kaplan Bilisim ve Yazilim Ticaret Ltd.
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support
Languages Available icon
Languages Available
English

TekIVR Description

TekIVR, the advanced SIP-based Interactive Voice System built exclusively for Windows operating systems. With an intuitive graphical user interface, TekIVR empowers you to effortlessly create customized IVR scenarios using its built-in scenario editor. Its robust features include a TTS engine that can read out texts and speech recognition for user inputs, supporting SSML for a more natural and human-like interaction. You can also choose from popular speech engines like SAPI, Google Cloud Speech API, Azure Cognitive Services, and MRCPv2 for TTS and ASR functions. Acting as a proxy between MRCPv2-based application servers and speech engines, TekIVR offers seamless integration for an enhanced user experience. Stay updated with real-time call and session status and easily transfer calls using SIP REFER (RFC3515), Bridge, or DTMF (RFC2833) methods. Please note that a commercial license is required for utilizing SAPI, Azure, and Google Speech-based TTS and ASR services through TekIVR. Take advantage of the convenience and efficiency of TekIVR for all your IVR needs.

TekIVR FAQ's

The top 5 features of TekIVR include:

  • Call Routing
  • Voice Recognition
  • Text To Speech
  • Multi Language Support
  • Customizable Menus

TekIVR supports a variety of platforms including: Email, Phone, Live Support.

TekIVR serves a wide range of businesses including Freelancers, StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of TekIVR are IVR GURU, Asterisk and Dialics. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

TekIVR is available exclusively in English, providing a streamlined experience for English-speaking users.

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