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SmartQue

Sold by : Vitamap

What is SmartQue?

SmartQue is the revolutionary queue management software utilizing advanced AI technology. With just a few clicks, transform your service center into a modern and sustainable operation. Eliminate the hassle of paper tokens and say hello to a more eco-friendly approach. With real-time queue tracking, enhance customer service and satisfaction. Simplify and optimize your queues with the power of SmartQue.

SmartQue Pricing

To receive a personalized quote

Key Features of SmartQue

  • Real Time Queue Monitoring
  • Appointment Scheduling
  • Sms Notifications
  • Customer Feedback
  • Multi Location Support
  • Customizable Queues
  • Analytics And Reporting
  • Mobile App Integration
  • Virtual Queuing
  • Self Service Kiosks
  • Ticket Printing
  • Voice Announcements
  • Digital Signage Integration
  • Api Integration
  • User Management
  • Priority Queuing
  • Wait Time Estimation
  • Resource Allocation
  • Customer History
  • Multilingual Support
  • Help Desk
  • Appointment Management
  • Queue Manager
  • Dashboards & Analytics
  • Customer Service
  • Service Personally

Specifications

SmartQue Description

SmartQue is a App-based solution for seamless token generation and que management. Our AI-driven system simplifies customer management for service centers without the need for external hardware. Ideal for single centers, nationwide providers, and brands, SmartQue offers advanced features and a user-friendly interface. Streamline the onboarding process for service partners and easily generate tokens through our app. With support for multiple products and brands, and automated counter allocation, our system uses AI to assign counters based on activity, brand, priority, and que skipping. Additionally, you have the option for manual override and counter pause/active functions. Customers are kept informed with SMS notifications containing their token number and estimated time of arrival. Real-time online status updates and counter logins provide you with timely information. Collect valuable feedback through SMS ratings and customize it based on customer visit activity. Experience the convenience of TV casting, audio notifications, and multiple token kiosk apps per center with SmartQue. Get alerted for delays and no token generation, view counters and estimated arrival time live, and have access to owner, region, and brand logins for advanced monitoring. Our system ensures enterprise-grade security and https, and can be seamlessly integrated with ERP/CRM systems through API integration. Enjoy online and phone support, along with an account manager and professional services support. Personalize the branding of kiosk apps and counter logins, support local languages, and create custom notifications and workflows for efficient business management. Upgrade your service center with the unparalleled capabilities of SmartQue.

SmartQue FAQ's

The top 5 features of SmartQue include:

  • Real Time Queue Monitoring
  • Appointment Scheduling
  • Sms Notifications
  • Customer Feedback
  • Multi Location Support

SmartQue supports a variety of platforms including: Email, Phone, Training, Tickets.

SmartQue serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of SmartQue are Q-Flow Appointment Management, Qminder and Qwaiting. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

SmartQue is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of SmartQue

Q-Flow Appointment Management
Qminder
Qwaiting
NTS Retail
NextMe
Waitlist Me
PatientTrak
Wavetec QMS
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