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Mind QA

Sold by : Omind Technologies

What is Mind QA?

Mind QA is a quality assurance software by Omind Technologies. Designed specifically for contact centers, our cutting-edge solutions are tailored to meet the customer support requirements of businesses, guaranteeing maximum satisfaction. As your trusted technology partner, we go above and beyond to exceed customer expectations and prioritize their needs with unwavering commitment. Elevate your customer experience with the reliable Mind QA.

Key Features of Mind QA

  • Real Time Analytics
  • Customizable Dashboards
  • Automated Workflows
  • Document Management
  • Compliance Tracking
  • Risk Management
  • Audit Management
  • Corrective And Preventive Actions (capa)
  • Training Management
  • Supplier Quality Management
  • Customer Feedback Management
  • Non Conformance Management
  • Performance Metrics
  • Incident Reporting
  • Root Cause Analysis
  • Change Management
  • Task Management
  • Mobile Access
  • User Access Controls
  • Integration Capabilities
  • Knowledge Management
  • Quality Management
  • Quality Control
  • Quality Control Checklist
  • Administrator Level Control
  • Quality Assurance Management

Mind QA Pricing

To receive a personalized quote

Specifications

Company Name icon
Company Name
Omind Technologies
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Languages Available icon
Languages Available
English
Software Integrations icon
Software Integrations
eresource ERP for Pharmaceutical,Patsanstha Software,UniVersus

Mind QA Description

Mind QA is a contact center quality assurance software developed by Omind Technologies. As a respected technology partner, we prioritize the needs of our clients and provide them with advanced solutions. Our powerful Mind QA software incorporates artificial intelligence to optimize customer service operations and drive exceptional customer satisfaction rates. Equipped with a wide range of top-of-the-line features, our software improves agent performance, enables end-to-end communication monitoring, offers real-time feedback, and delivers comprehensive reporting and analytics. With our cloud-based solutions, businesses can elevate their customer support processes and provide unparalleled experiences. Join forces with our globally recognized brand and transform your operations to the next level.

Mind QA FAQ's

The top 5 features of Mind QA include:

  • Real Time Analytics
  • Customizable Dashboards
  • Automated Workflows
  • Document Management
  • Compliance Tracking

Yes, Mind QA integrates seamlessly with:

  • eresource ERP for Pharmaceutical
  • Patsanstha Software
  • UniVersus

Mind QA supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

Mind QA serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of Mind QA are Zoho Desk, Asana and Freshdesk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Mind QA is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Mind QA

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Freshdesk
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GMPPro
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QuickBase
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Zendesk
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Calabrio One
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