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WixAnswers.com

WixAnswers.com

Sold by : wix.com

What is WixAnswers.com?

Wix Answers is an innovative cloud-based software that revolutionizes customer support. It offers a comprehensive solution by seamlessly integrating all support channels, improving agent efficiency, and raising customer satisfaction levels. This user-friendly platform streamlines support processes and delivers exceptional customer experiences. Say goodbye to scattered support systems and hello to a centralized solution with Wix Answers.

WixAnswers.com Pricing

To receive a personalized quote

Key Features of WixAnswers.com

  • Ticketing System
  • Knowledge Base
  • Call Center
  • Live Chat
  • Multi Channel Support
  • Automation Rules
  • Customizable Templates
  • Analytics And Reporting
  • Sla Management
  • Customer Portal
  • Macros
  • Integrations
  • Mobile App
  • Canned Responses
  • Custom Fields
  • User Permissions
  • Multi Language Support
  • Customizable Branding
  • Feedback And Surveys
  • Agent Collision Detection
  • Show More

Specifications

Company Name icon
Company Name
wix.com
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Live Support,Training,Tickets
Languages Available icon
Languages Available
Chinese,Danish,Dutch,English,French,German,Italian,Japanese,Korean,Norwegian,Polish,Portuguese,Russian,Spanish,Swedish
Software Integrations icon
Software Integrations
Crowdin,Unbabel,Zapier

WixAnswers.com Description

Wix Answers is is a customer support solution that streamlines and improves customer service practices. Our platform simplifies team workflows by bringing all support channels together in one place, eliminating the need to switch between tabs. Managers can track team performance in real-time, while agents have access to features like a ticketing system, knowledge management, call center, live chat, and analytics. With seamless integrations with popular tools like Zapier, Jira, HubSpot, and Salesforce, Wix Answers is well-suited for mid-market and enterprise businesses, as well as SMBs experiencing rapid growth.

WixAnswers.com FAQ's

The top 5 features of WixAnswers.com include:

  • Ticketing System
  • Knowledge Base
  • Call Center
  • Live Chat
  • Multi Channel Support

Yes, WixAnswers.com integrates seamlessly with:

  • Crowdin
  • Unbabel
  • Zapier

WixAnswers.com supports a variety of platforms including: Email, Phone, Live Support, Training, Tickets.

WixAnswers.com serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of WixAnswers.com are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

WixAnswers.com is available in multiple languages, including Chinese, Danish, Dutch, English, French and more.

Alternatives of WixAnswers.com

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