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HelpDeskZ

Sold by : EvolutionScript

What is HelpDeskZ?

HelpDeskZ is a PHP tool that simplifies your website's support system. Our robust online support ticket platform allows you to effortlessly manage and resolve customer inquiries and support requests through a user-friendly interface. With convenient translation options, you can provide effective assistance in any language. The best part? It’s completely free to use.

HelpDeskZ Resources

HelpDeskZ Pricing

To receive a personalized quote

Key Features of HelpDeskZ

  • Ticket Management
  • Email Piping
  • Knowledge Base
  • Canned Responses
  • Custom Fields
  • User Management
  • Department Management
  • Priority Levels
  • Status Tracking
  • File Attachments
  • Multi Language Support
  • Customizable Templates
  • Auto Responder
  • Ticket History
  • Search Functionality
  • Reporting And Analytics
  • Sla Management
  • Notifications
  • Role Based Access Control
  • Api Integration
  • Email Integration
  • Customer Database
  • Self Service Portal
  • Live Chat System
  • Alerts/escalation
  • Automated Routing
  • Contract Management
  • Inbox Queue Management
  • Incident Management
  • Known Issue Management
  • Service Level Management
  • Service Level Agreement (sla) Management

Specifications

HelpDeskZ FAQ's

The top 5 features of HelpDeskZ include:

  • Ticket Management
  • Email Piping
  • Knowledge Base
  • Canned Responses
  • Custom Fields

HelpDeskZ supports a variety of platforms including: Email.

HelpDeskZ serves a wide range of businesses including StartUps, SMBs, Mid-Market.

The top three competitors of HelpDeskZ are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

HelpDeskZ is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of HelpDeskZ

Zoho Desk
MantisBT
HappyFox
eFACiLiTY Helpdesk and Knowledgebase
Freshdesk
Vtiger CRM
SupportBee
SPEC Help Desk
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